Workplace Culture Reviews: Identifying and Addressing Issues
A healthy workplace culture doesn’t just happen - it’s shaped by strong leadership, communication, values, and behaviour.
If you’re noticing shifts in staff morale or an increasing turnover, a Workplace Culture Review can be an excellent way to tackle underlying issues and get things back on track for long-term success.
What Is a Workplace Culture Review?
A Workplace Culture Review is a structured process used to understand the behaviours, attitudes, and core dynamics within an organisation. It helps identify what’s working well and what might be undermining your goals - often things that don’t show up on performance reports.
Essentially, its role is to shine a light on both strengths and challenges within a workplace’s culture, enabling informed decisions that move your business forward.
When are Workplace Culture Reviews Needed?
At MJSP Management Consulting we see clients experiencing things like low employee engagement, increased complaints or conflicts, and high staff turnover – a Workplace Culture Review can be a great strategy to address these types of issues effectively.
We also recommend one as a proactive step to help an organisation navigate leadership changes, or after a merger or restructure.
Outsource or In-House?
While some organisations successfully train internal teams to address issues in culture, bringing in external management consultants offers key advantages - such as independent perspective, confidentiality, and experience with handling complex or sensitive dynamics. It also allows internal leaders to focus on their roles without bias.
What’s Involved in the Process?
A Workplace Culture Review should always be tailored to an organisation’s unique goals. However, at MJSP Management Consulting, we generally follow these key steps:
Discussing your concerns and goals - We start by listening to you. What’s prompted this review? What are you hoping to achieve?
Planning the approach - We’ll design a review process suited to your size, structure, and any sensitivities.
Stakeholder communications - We craft - and help communicate - clear, respectful messaging that sets the tone and manages expectations.
Data collection - Using a relevant mix of surveys, interviews, focus groups and policy analysis, we build a full picture of the state of your workplace’s culture.
Review and analysis - We take the time to draw out themes, root causes, and patterns.
Reporting - We develop a report with clear, actionable insights and practical recommendations you can use immediately.
Ongoing support - Our highly skilled team of workplace relations specialists are available throughout the entire process to guide and support you to achieve your goals.
Why Choose MJSP Management Consulting?
As a family-run firm with over 30 years of experience, we genuinely care about your people and outcomes. With us, you can expect a practical, no-nonsense solution every time.
Whether you’re facing a specific challenge or simply want a health check on your workplace culture, we’re here to help. Contact our management consultants in Brisbane today to learn more.